Website 101 - Don’t let someone else register your domain name!
May 8, 2008
A warning to the wise about picking a domain name and having it registered! One of my websites was down for four days. The registration has expired thus causing the website to be unavailable to the public. You can not make money when people can not find your website!
The problem started a year ago when we had our web designer register our domain. He registered it in his name. When we discovered this we requested that it be placed in our name. This was done very quickly, or so it appeared on the surface. However, our designer northstewart.com never created another account for our domain.
So even thou it appeared that we owned the website in the whois.org registry directory, he still had control of the domain in his account. You can not extend the registration of a website that is not in your account. This problem took four days to resolve.
The whois directory showed a company named Enom had registered the domain. This was incorrect; it was registered by one of their resellers, namecheap.com. So when we contacted them we could only leave a message and email their support.
This was a major hassle, but they stepped to the plate to resolve the problem for us, in part anyway. They got the site registry renewed; however, the web designer still controls the account. This is not a good situation for someone when they do not possess complete control over their domain.
I tell you this story to make you aware of the risks of turning such a simple task over to someone else. At one point in my relationship with this man, I considered him a friend. Since this was my first registration of a website I trusted someone else to handle the process. I have since registered 24 domains by myself and have found it a very simple process.
So be very cautious, this is your business… Beware, wolfs can come in sheep’s clothing.
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