When Your Website Goes Down
When Your Website Goes Down
You never know what’s around the next internet corner. Today, as in right now I am on hold with my web host, Host Gator. It seems my websites database has gone missing in action. Hopefully, this is something minor and that they can fix it easily. For now I wait and tell this story as it unfolds.
Fortunately, I have a back up database mailed to me on a regular basis. The last back-up was on Sunday, April 30th. Hopefully, this situation will not require the use of this back-up but its nice to know that it is there.
Everything seemed to be working Ok today. I went into the blog and had just updated a draft post and I submitted it for publishing. As usual I check to see if the post published without a problem. That’s when I discovered that I didn’t have a database. All that my website showed was the header and footer with nothing in between.
Nothing will change the direction of your day like finding out your website no longer has any content on display. This is especially true when you consider that the site has over 400 pages of content and perhaps 1700 comments or so.
I am now 20 minutes into this call and nothing has changed yet!
By now, we are 45 minutes into this call. The tech was able to get the posts and pages restored into the sites dashboard. However, only the home page is currently available to the public and some blog posts that where in the archives.
I would eventually be directed to a page where I could ask for the site to be restored for a small $15.00 fee. That is a lot cheaper than my web guy charges. So I directed them to restore the site. I was told that my tables got corrupted. All I know for sure is that I hit the preview page after posting to check the post for mistakes.
This is something I almost never do. When I make a post I then go directly to the blog and see if the post updated correctly. I will stick with this method in the future.
Well, it’s a few hours later and my problem was handled very quickly by the staff at Host Gator. I want to give the staff a big shout for fixing this problem and doing so quickly. The problem was a crashed table in the database and a wrong permission. That’s all over my head but the bottom line is that the site is up and running again!
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Man, that’s scary. I almost did a similar thing last year when I wanted to upgrade the MySQL of one of my blogs. Thought I’d lost everything, but it turned out to still be there, just invisible. Lucky for me, my host did something that I didn’t have to pay for to bring it all back. One of those things they sometimes don’t tell you is that if your backup file is too large, there’s nothing they can do with it, and since I’d had that particular blog for almost 6 years, you can imagine that it’s pretty big. I got lucky, as they said they usually won’t handle back ups that big, but, as it figures, I have another blog I want to do the same thing for, but it’s already too big as well.
Glad your issue worked out well.
Admin: Hi Mitch, Yea you bet it was scary!.
I have a question. What if your site is down for more than 24 hours, will it effect the SERPs? It will definitely decrease the traffic but i want to know what will be the reaction of Google?